Membership Administrative Intern

REF: EWEA/2016/03

Membership Administrative Intern

As soon as possible (internship for 6 months)

EWEA, the European Wind Energy Association is the voice of the wind industry - actively promoting wind power on behalf of member organisations in Europe and worldwide. Our resources are focused on policy activities, lobbying and supporting our members. www.ewea.org

EWEA is seeking a Membership Intern to support its membership team.

Main Responsibilities:

Account management and administrative support:

Carry out administrative duties to support the membership team:

Perform database updates (processing of new memberships, withdrawals, company information, contact people, etc.) in CRM (customer relationship manager) software.

Create queries for automate reports and other database extractions from CRM

Create templates in different software environments (MS, web-based, etc.) for internal reports

Contribute to the processing and optimisation of invoicing activities in collaboration with the Finance department

Customer relation:

Contact with members:

Create templates for communication channels with members (email, web-based)

Contributing to the optimisation of customer relationship tools (email inbox, web pages, linkedin) and contribute to the automation of response to enquiries.

Support EWEA members in the creation of log-in credentials to access the members’ area.

Business development:

Involvement in sales and marketing activities:

Support the team in the preparation of its participation at events according to the strategy and priorities in place.

Participate in business development projects and campaigns

Participate in membership-related projects

Required Qualifications:

Education:

Bachelor Degree, preferably in information systems, computer science or business administration with good level of IT literacy

Experience:

We are looking for candidates interested in a 1st working experience after graduation.

Personal skills:

Excellent communication skills

Able to deliver under highly time-constrained situations

Discretion

Proactive, creative and flexible

Well-organised and meticulous

Customer-oriented

Eager to work in a multicultural environment

Computer literate: EXCEL, Word, Outlook

Languages:

Outstanding written and spoken English is a must.

All other languages are an asset

Offer:

Paid internship

Challenging, international and enthusiastic environment

An opportunity to learn more about the wind energy sector while gaining a first working experience in a dynamic organisation.

To apply, please send your CV and a cover letter by 18th March 2016 jobs@ewea.org with reference code: EWEA/2016/03

Note: only short-listed candidates will be contacted 3 weeks post-deadline