Brussels-based communication branch of the GOPA Group, is looking for
motivated self-starters to join our promotions and online
communications team.
The role of an online community manager is emerging from the Web2.0-oriented private sector. An Online Community Manager's skillset is generally considered to be a mix of customer service, marketing, copywriting, public relations and editorial skills, and is seen by many as pivotal in the evolution from public relations to public relationships.
At GOPA-Cartermill, the Online Community Assistant would be responsible for assisting the Online and Promotions Manager in managing and coordinating all aspects of the online (and sometimes offline) projects.
He/she would have regular contacts with our partners, external users, community members to ensure a smooth delivery and running of the projects. We are therefore interested in candidates who have a thorough understanding of online communities, social media and a passion for driving projects to results and successfully engaging with customers.
We are looking for persistence as well as strong collaboration and communication skills.
Starting: As soon as possible
Duration: 6 months with a possibility to prolong into a long term contract
Main responsibilities:
- Day-to-day management of online communities: promotion, facilitation, user management and support, moderation, etc.;
- Engaging with participants in existing platforms and online communities, blogger outreach, content syndication, etc.;
- Act as the first contact to a wide range of website users: answer emails, act as helpdesk, provide logistics support if required;
- Provide general information for the users: such as A-Z and FAQs and update the website accordingly;
- Research to innovate and identify multipliers, strategic contacts and various content types for the website; Upload the relevant content and /or update it online;
- Manage and keep up-to-date databases;
- Monitor feedback and follow up suggestions.
Required key qualifications:
- Bachelor and/or Master degree, preferably in Marketing, Communication, Business or IT Management, but relevant work experience is a valuable alternative;
- Tech-savvy, with a keen interest in the current social media landscape;
- Team-player with good internal communication skills;
- A demonstrated commitment to delivering the highest possible quality, on schedule and on budget.;
- Great attention to detail and good planning and organising skills;
- Commercial mind with the ability to handle multiple priorities and deadlines;
- Proactive and dynamic with a good common sense;
- Good writing and listening skills;
- Knowledge of more than just MS Office and willing to learn everything else;
- Excellent English communication skills.
Moreover, the following skills and experience are always desirable:
1-2 years relevant experience in a Communication,
Events and/or Marketing department, preferably in an online company;
Knowledge (or experience) of the EU policy making process and stakeholders;
Knowledge (or experience) of various content management systems;
Competence in other EU languages, particularly French and German;
Experience in online community management and social media and/or public relations.
To Apply
If you fulfill the key qualifications required, please send your cover letter and CV (both in English) by this FORM as soon as possible.
Please note that only applications that meet the above-mentioned qualifications will be taken into consideration.
The role of an online community manager is emerging from the Web2.0-oriented private sector. An Online Community Manager's skillset is generally considered to be a mix of customer service, marketing, copywriting, public relations and editorial skills, and is seen by many as pivotal in the evolution from public relations to public relationships.
At GOPA-Cartermill, the Online Community Assistant would be responsible for assisting the Online and Promotions Manager in managing and coordinating all aspects of the online (and sometimes offline) projects.
He/she would have regular contacts with our partners, external users, community members to ensure a smooth delivery and running of the projects. We are therefore interested in candidates who have a thorough understanding of online communities, social media and a passion for driving projects to results and successfully engaging with customers.
We are looking for persistence as well as strong collaboration and communication skills.
Starting: As soon as possible
Duration: 6 months with a possibility to prolong into a long term contract
Main responsibilities:
- Day-to-day management of online communities: promotion, facilitation, user management and support, moderation, etc.;
- Engaging with participants in existing platforms and online communities, blogger outreach, content syndication, etc.;
- Act as the first contact to a wide range of website users: answer emails, act as helpdesk, provide logistics support if required;
- Provide general information for the users: such as A-Z and FAQs and update the website accordingly;
- Research to innovate and identify multipliers, strategic contacts and various content types for the website; Upload the relevant content and /or update it online;
- Manage and keep up-to-date databases;
- Monitor feedback and follow up suggestions.
Required key qualifications:
- Bachelor and/or Master degree, preferably in Marketing, Communication, Business or IT Management, but relevant work experience is a valuable alternative;
- Tech-savvy, with a keen interest in the current social media landscape;
- Team-player with good internal communication skills;
- A demonstrated commitment to delivering the highest possible quality, on schedule and on budget.;
- Great attention to detail and good planning and organising skills;
- Commercial mind with the ability to handle multiple priorities and deadlines;
- Proactive and dynamic with a good common sense;
- Good writing and listening skills;
- Knowledge of more than just MS Office and willing to learn everything else;
- Excellent English communication skills.
Moreover, the following skills and experience are always desirable:
1-2 years relevant experience in a Communication,
Events and/or Marketing department, preferably in an online company;
Knowledge (or experience) of the EU policy making process and stakeholders;
Knowledge (or experience) of various content management systems;
Competence in other EU languages, particularly French and German;
Experience in online community management and social media and/or public relations.
To Apply
If you fulfill the key qualifications required, please send your cover letter and CV (both in English) by this FORM as soon as possible.
Please note that only applications that meet the above-mentioned qualifications will be taken into consideration.
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